At Neuropath Behavioral Healthcare (“we,” “us,” “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://neuropathbhc.org/).

We collect personal information when you interact with our website, book our services, or reach out to us. This includes:

• Personal Information: This can include your name, email address, phone number, medical history, and other details you provide when booking services or asking about our programs.
• Non-Personal Information: We may collect information like your IP address, browser type, device information, and how you browse our site (using cookies and similar technologies).
• Mobile Opt-In Data: We may collect mobile phone numbers for purposes such as appointment reminders or communications about services. However, no mobile opt-in information will be shared with third parties for marketing or promotional purposes.

Upon messaging opt-in, the end user agrees to receive messages from Neuropath Behavioral Healthcare regarding important updates, appointment reminders, and relevant care information. End users can opt out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at  888-337-6572.

We use your personal information for several reasons, including:

• To provide the services you request, like scheduling appointments and offering therapy or counseling.
• To stay in touch with you about your questions, appointments, and other relevant services.
• To improve your experience on our website and tailor our services to better meet your needs.
• To meet legal requirements and protect our rights, including following privacy laws like HIPAA.
• No mobile opt-in information will be shared with third parties or affiliates for marketing or promotional purposes.

We take your privacy seriously and use various security measures to protect your personal information, including encryption, secure servers, and internal access controls. We follow all relevant privacy laws, such as HIPAA, to ensure your healthcare data stays secure and confidential.

We don’t sell, rent, or lease your personal information to anyone. However, we may share it with trusted service providers who help us run our business, like:

• Healthcare professionals who provide services.
• IT providers and hosting companies who help us maintain our website.
• Legal and regulatory authorities, if required by law.

These third parties are contractually bound to keep your information confidential and can only use it for the tasks we’ve assigned to them.

No mobile opt-in data will be shared with any third parties for marketing or promotional purposes.

You have certain rights over your personal information, including:

• Accessing the information we’ve collected about you.
• Requesting corrections or updates to your information.
• Requesting that we delete your information (with some legal exceptions).
• Withdrawing consent for the use of your information for marketing or other non-essential purposes.

To exercise any of these rights, please get in touch with us using the contact details below.

We use cookies and similar technologies to improve your experience, analyze website traffic, and show you relevant ads. For more details, please see our Cookie Policy.

Our services are intended for individuals aged 18 and over. We do not knowingly collect information from children under the age of 13. If you think we’ve accidentally collected such information, please contact us so we can remove it.

We keep your personal information as long as necessary to provide our services, fulfill legal requirements, resolve disputes, and enforce agreements. Once it’s no longer needed, we securely delete or anonymize your data.

Neuropath Behavioral Healthcare provides compassionate, evidence-based mental and behavioral health services designed to support individuals and families through life’s challenges. By opting in, users can expect to receive helpful messages such as appointment reminders, updates on new programs or therapies, and resources to promote emotional resilience and overall well-being. Our communications are focused on keeping patients informed, supported, and connected to the care they need.

You can cancel the SMS service at any time. Just reply “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 888-337-6572.
Carriers are not liable for delayed or undelivered messages

As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive updates on every visit. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

We may update this Privacy Policy occasionally. If we make changes, we’ll post the updated version on this page with a new effective date. Please check this policy regularly to stay informed.

If you have any questions or concerns about this Privacy Policy, or if you want to exercise your privacy rights, please reach out to us:

• Email: info@neuropathbhc.org
• Phone: 888-337-6572